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Freedom Debt Relief: A Legitimate Solution for Overwhelmed Consumers?

For those drowning in debt, finding a way to regain financial stability can feel like an insurmountable task. Debt settlement companies, such as Freedom Debt Relief (FDR), have risen in popularity over the years as they offer a promising solution to consumers in need. But with so many options available, it's crucial to determine if Freedom Debt Relief is legitimate before entrusting them with your financial future.

Understanding Freedom Debt Relief

Freedom Debt Relief is an Arizona-based company that aims to help consumers reduce their overall debt by negotiating with creditors on their behalf. They specialize in helping individuals who are struggling with unsecured debts, such as credit card debt, medical bills, and personal loans. FDR claims to have helped resolve over $10 billion in debt for their clients since its inception in 2002.

How does Freedom Debt Relief work?

The process begins with a free consultation where an FDR expert assesses the consumer's financial situation to determine if their services would be beneficial. If the individual qualifies for their program, they will be asked to stop making payments to their creditors and instead deposit funds into an account managed by FDR. The aim is to save enough money in this account so FDR can use it to negotiate settlements with the creditors, usually at a fraction of the total balance owed.

Is Freedom Debt Relief a legitimate option?

To determine if Freedom Debt Relief is a legitimate choice, it is essential to examine the company's track record, testimonials, and regulatory actions against them.

FDR's track record and success rate

Freedom Debt Relief boasts one of the industry's most extensive portfolios, claiming to have resolved over $10 billion in debt for more than 650,000 clients since 2002. Their website features numerous success stories from satisfied customers who have managed to regain control of their finances through FDR's program.

Accreditations and industry recognition

FDR is accredited by the American Fair Credit Council (AFCC) and the International Association of Professional Debt Arbitrators (IAPDA). These accreditations ensure that the company upholds ethical standards and best practices within the debt relief industry. Additionally, FDR has an A+ rating with the Better Business Bureau (BBB), showcasing their commitment to customer satisfaction and transparency.

Regulatory actions and consumer complaints

Like many businesses, Freedom Debt Relief has faced regulatory scrutiny and consumer complaints. In 2018, they settled with the Consumer Financial Protection Bureau (CFPB) for allegedly charging fees without providing the required services, among other accusations. FDR agreed to pay a $5 million fine and $20 million in refunds to affected consumers while not admitting any wrongdoing.

It's important to note that such settlements are not uncommon in this industry and should be considered alongside the company's overall performance, accreditations, and customer satisfaction ratings when evaluating their legitimacy.

Pros and cons of choosing Freedom Debt Relief

As with any financial decision, it's essential to weigh the advantages and disadvantages of choosing Freedom Debt Relief as your debt settlement solution.


  • No upfront fees: FDR only charges a fee once a settlement has been reached with a creditor, which typically ranges between 15% to 25% of the enrolled debt.
  • Free initial consultation: Consumers can receive a free, no-obligation consultation to determine if FDR's services would be beneficial for their situation.
  • Industry accreditations and experience: With nearly two decades of experience and accreditation from reputable organizations, FDR has proven itself as a reliable option in the debt relief industry.


  • Potential impact on credit score: As consumers are required to stop making payments to creditors while enrolled in the program, this could lead to a negative impact on their credit score.
  • No guarantee of success: While FDR has a strong track record of successful settlements, there is no guarantee that they will be able to negotiate a settlement with every creditor.
  • Lengthy process: Debt settlement programs can take anywhere between 24 to 48 months to complete, which means it may not be the quickest solution for those seeking immediate relief.

Making an informed decision

When evaluating the legitimacy of Freedom Debt Relief, it's important to consider their experience, accreditations, and overall performance within the industry. While the company has faced regulatory actions in the past, their continued commitment to customer satisfaction and transparency should not be overlooked. Ultimately, each consumer must weigh the pros and cons of choosing FDR to determine if it's the right solution for their unique financial circumstances.

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